A Cluster Analysis of the Quality of Health Services at European Level

Abstract:

The present study assesses through quantitative methods the quality of health services in Romania in the European context. For this purpose we propose a cross-country Cluster Analysis using as main data source Euro Health Consumer Index 2013 Report issued by Health Consumer Powerhouse. Based on these results, we further focused on identifying the factors that may contribute to increase the outcomes of health systems and on the possible links between the quality of health services and the general level of development of the society, the competitiveness and the corruption in each of the countries included in the analysis. In this respect we formulated a number of eight working hypotheses, most of them being validated through quantitative methods. Taking into consideration the analysis limitations, the results may open future research directions.
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