Critical Review on the Competency Measurement Model of ICT Procurement Officer in Public Sector

Abstract :

Purpose - To identify the attributes that are required for a ICT Procurement Officer (PO) as a principle of cluster development for the competency evaluation model. Methodology - A systematic literature review (SLR) was held out on the selected databases that provided by the university’s library. Data sources - There were seven (7) electronic databases involved in this research; i) IEEEXplore, ii) ACM Digital Library, iii) ScienceDirect, iv) Emerald, v) SAGE Journals, vi) Scopus and vii) Google Scholar. Study selection - The study selection was accomplished in three (3) stages of search strings: i) (procurement” OR “outsourcing”) AND “competency model” AND “ICT project”, ii) “procurement AND “ICT project” and iii) “ptocurement AND “competency model” AND “public sector”. Exploration of title, abstract and keywords of identifying articles and selection based criteria. Data synthesis - The synthesizing process is to examine the; i) similarity and differences, ii) description, iii) definition, iv) discussion, iv) emphasis and levels of aggregation of identifying clusters. Conclusions - The results of this review revealed the idea of mapping the UK Model to Boyatzis Model by synthesizing analysis on the cluster of civil service value and individual s competency respectively. Finally, the review suggested a new competency model that comprised of five (5) clusters; i) Knowledge and Skills, ii) Strategic, iii) Performance, iv) Personal and v) Environment. This suggestion will suffice as a stand for future studies for the development of the competency evaluation model for the ICT PO.