Technology Acceptance in Healthcare Service: A Case of Electronic Medical Records (ERM)

Abstract :

This study extends applicability of the Technology Acceptance Model (TAM) to test user acceptance of EMR in the hospital. This study aims to assess the EMR characteristics which could affect the healthcare profession’s belief in accepting the usage of EMR in UiTM Medical Specialist Centre, Malaysia (UiTMMSC), Malaysia. Besides measuring the effectiveness of the system towards the organization’s excellence, this study expected to guide the UiTMMSC management in structuring the initiatives to promote the EMR usage among the healthcare professions. The significant of this study is to ensure future research by expanding the similar topic of research with the exploration on specific EMR characteristics or healthcare profession’s belief by focusing of particular programs for detail assessment.