Samer Alhawari, Amine Nehari Talet, Mufleh Al-Jarrah, and Wa'el Musa Hadi, “Analysis of the New Knowledge Management Process: A Literature Review and Waterfall Model,” Proceedings of the 17th International Business Information Management Association (IBIMA), ISBN: 978-0-9821489-6-9, 14-15 November 2011, Milan, Italy, p.87-104.

Shihadeh Alqrainy, Hasan Almuaidi, Hasan Rashaideh, and Marwan Alseid, “Toward Developing a Universal and Standard System for Transliteration and Transcription Arabic Language,” Proceedings of the 15th International Business Information Management Association (IBIMA), ISBN: 978-0-9821489-4-5, 6- 7 November 2010, Cairo, Egypt, p.2002-2007.

Abdelnaser K. Zayyat, “What is the Future of Knowledge Management in Organizations?,” Proceedings of the 15th International Business Information Management Association (IBIMA), ISBN: 978-0-9821489-4-5, 6- 7 November 2010, Cairo, Egypt, p.1788-1792.

Wa'el Musa Hadi, Mohammad Ali H. Eljinini, and Samer Alhawari, “The Automated Arabic Text Categorization Using SVM and KNN,” Proceedings of the 15th International Business Information Management Association (IBIMA), ISBN: 978-0-9821489-4-5, 6- 7 November 2010, Cairo, Egypt, p.757-763.

Mohammad Ali H. Eljinini, Wa'el Musa Hadi, Adel Hamdan Mohammad, Mohammad Ghatasheh, “Performance of NB and SVM Classifiers in Arabic Text Data,” Proceedings of the 14th International Business Information Management Association (IBIMA), ISBN: 978-0-9821489-3-8, 23- 24 June 2010, Istanbul, Turkey, p.2593-2599.

Wa'el Musa Hadi, Samer Alhawari, Haroun Alryalat, Louay Karadsheh, and Adel Hamdan Mohammad, “CRM Processes:  an Investigative Methodology toward a Conceptual Framework,” Proceedings of the 14th International Business Information Management Association (IBIMA), ISBN: 978-0-9821489-3-8, 23- 24 June 2010, Istanbul, Turkey, p.746-756.

Ebrahim Mansour, Samer Alhawari, Amine Nehari Talet, and Mufleh Al-Jarrah, “Framework for KM processes: A review and Development,” Proceedings of the 14th International Business Information Management Association (IBIMA), ISBN: 978-0-9821489-3-8, 23- 24 June 2010, Istanbul, Turkey, p.725-737.

Mufleh Al-Jarrah, Samer Alhawari, and  Jehad Al-Omari, “The Relationship between Knowledge Management and Core Competence and their impact on strategic Performance,” Proceedings of the 13th International Business Information Management Association (IBIMA), ISBN: 978-0-9821489-2-1, 9-10 November 2009, Marrakech, Morocco, p.697-707.

Aiman Turani and Faiz Al-shrouf, “Virtual Requirement Development Framework,” Proceedings of the 12th International Business Information Management Association (IBIMA), ISBN: 978-0-9821489-1-4, 29-30 June 2009, Kuala Lumpur, Malaysia, p.211-216.

Samer Alhawari, Ebrahim Mansour, Amine Nehari Talet and Haroun Alryalat, “A Knowledge Management Process To Customer Knowledge Expansion,” Proceedings of the 12th International Business Information Management Association (IBIMA), ISBN: 978-0-9821489-1-4, 29-30 June 2009, Kuala Lumpur, Malaysia, p.121-126.

Abdel Naser Al-Zayyat, Firas Al-Khaldi, Ibrahem Tadros, Ghassan al-Edwan, “The Effect of Knowledge Management Processes on project Management: An Empirical Study on Information Technology Industry in Jordan,” Proceedings of the 11th International Business Information Management Association (IBIMA), ISBN : 978-0-9821489-0-7, 4- 6 January 2009,  Cairo, Egypt, p.1429-1434.

Louay Karadsheh,Ebrahim Mansour, Samer Alhawari, Ghassan Azar, and Naser El-Bathy, “A Theoretical Framework for Knowledge Management Process: Towards Improving Knowledge Performance,” Proceedings of the 11th International Business Information Management Association (IBIMA), ISBN : 978-0-9821489-0-7, 4- 6 January 2009,  Cairo, Egypt, p.133-144.

Samer Alhawari, Amine Nehari Talet, Ebrahim Mansour, Haroun Alryalat, and Wa’el Musa Hadi, “The effects of Knowledge Process for Customer on the achievement of Customer Knowledge Retention,” Proceedings of the 11th International Business Information Management Association (IBIMA), ISBN : 978-0-9821489-0-7, 4- 6 January 2009,  Cairo, Egypt, p.45-51.

Basil M. Kasasbeh, Muzhir S. Al-Ani, Rafa E. Al-Qutaish, and Khalid T. Al-Sarayreh, “Measuring the Optimal Transmission Power of GSM Cellular Network: A Case Study,” Proceedings of the 10th International Business Information Management Association (IBIMA), ISBN: 978-0-9753393-9-8, 30 June - 2 July 2008, Kuala Lumpur, Malaysia, p.760-765.

Basil Dudin, “Utilizing User Behavioural Patterns in the Management of Future Mobile Communication Networks,” Proceedings of the 9th International Business Information Management Association (IBIMA), ISBN: 978-0-9753393-8-1, 4- 6 January 2008, Marrakech, Morocco, p.1360-1371.