Lupu (Botezatu) Maria, Vasile Emilia, Minea Valentina and Neagu (Manea) Liliana, “Diagnostic Cases and Decisions of Regulating Functions in Public Institutions in Romania,” Proceedings of the 18th International Business Information Management Association (IBIMA), ISBN: 978-0-9821489-7-6, 9- 10 May 2011, Istanbul, Turkey, p.1366-1376.
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