Natalia Muñoz, Sandra Alvear, Héctor Vargas and Alejandro Cataldo,” Discourse Analysis on Success and Failure During the Adoption of an Educational Information System,” Proceedings of the 26th International Business Information Management Association (IBIMA), ISBN: 978-0-9860419-5-2, 11-12 November 2015, Madrid, Spain, p. 974-986.
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