Abd Rahman Ahmad, Lim Chen Bin, Alaa S. Jameel and Hairul Rizad Md Sapry, ”Key Performance Indicators and Dimension of Organisational Strategic Approach,” Proceedings of the 36th International Business Information Management Association (IBIMA), ISBN: 978-0-9998551-5-7, 4-5 November 2020, Granada, Spain, p 620-625.
Abd Rahman Ahmad, Tan Li San, Ng Kim Soon, Rosman Md Yusoff and Hairul Rizad Md Sapry, “Key Performance Indicators Used to Measure SMEs Business Performance,” Proceedings of the 29th International Business Information Management Association (IBIMA), ISBN: 978-0-9860419-7-6, 3-4 May 2017, Vienna, Austria, p.1249-1260