Chi-Bo Wong and Joseph M. Mula, “The Moderating Effect of Switching Costs on the Customer Satisfaction-retention Link: Retail Internet Banking Service in Hong Kong,” Proceedings of the 11th International Business Information Management Association (IBIMA), ISBN : 978-0-9821489-0-7, 4- 6 January 2009, Cairo, Egypt, p.1773-1781.
Khalid Al-Mabrouk and Jeffrey Soar, “Issues for Successful IT Transfer in the Arab World: a Multiple Stakeholder Perspective,” Proceedings of the 9th International Business Information Management Association (IBIMA), ISBN: 978-0-9753393-8-1, 4- 6 January 2008, Marrakech, Morocco, p.791-796.
Khalid Al-Mabrouk and Jeffrey Soar, “Building a Framework for Understanding and Improving Information Technology Transfer Process in the Arab Countries,” Proceedings of the 9th International Business Information Management Association (IBIMA), ISBN: 978-0-9753393-8-1, 4- 6 January 2008, Marrakech, Morocco, p. 820- 836.
Hana Klcová, Eva Vorechová, and Petr Sodomka, “Actual Development Trends in CRM Conceptions in Enterprises in the Czech Republic,” Proceedings of the 9th International Business Information Management Association (IBIMA), ISBN: 978-0-9753393-8-1, 4- 6 January 2008, Marrakech, Morocco, p.858-873.
Jeffrey Soar, “Information Management in Healthcare – Gaps and Opportunities,” Proceedings of the 9th International Business Information Management Association (IBIMA), ISBN: 978-0-9753393-8-1, 4- 6 January 2008, Marrakech, Morocco, p.1136-1140.
Mustafa Ally and Mark Toleman, “A Determination of the Salient Attributes of Internet Payment Systems,” Proceedings of the 6th International Business Information Management Association (IBIMA), ISBN: 978-0-9753393-5-0, 19- 21 June 2006, Bonn, Germany, p.689-698.
Troy Pullen, “The Relationship Between Information Management Practice and Corporate Risk,” Proceedings of the 3rd International Business Information Management Association (IBIMA), ISBN: 978-0-9753393-2-9, 14- 16 December 2004, Cozumel, Mexico.
Latif Al-Hakim, “Managing Waiting Lists: Web-Mobile-Based Hospital Information System Approach,” Proceedings of the 2nd International Business Information Management Association (IBIMA), ISBN: 978-0-9753393-1-2, 4- 6 July 2004, Amman, Jordan.
Latif Al-Hakim, “Criticality of Failure Factors Affecting Information Technology Outsourcing,” Proceedings of the 2nd International Business Information Management Association (IBIMA), ISBN: 978-0-9753393-1-2, 4- 6 July 2004, Amman, Jordan.