A Conceptual framework exploring the Gap between Expert and Consumer Evaluation and Interpretation on the Usability of Malaysian Pharmaceuticals Halal product website

Abstract:

Muslim populations reach more than1.8 billion people and Islam is considered among the biggest religion in the world. The globalization and commercialization of all aspect of human life today lead challenging lives. The issues of pureness of the product and services that used for daily life become more sensitive issues for the Muslim community. Muslim belief concern about the Halal and Haram Issues product and services In fact Islam belief hold to the concept that food consume will  later is a part of body and soul and in fact it is related to ibadah to Allah.

Inconsistence usage of Islamic identity and trait that may lead to misrepresentation of Islam and low usability of Islamic user interface need to be addressed . Furthermore the growing number of Muslim population is now estimated 2 billion and the 20% of it are internet user, the phenomenon has attracted significant research.however previous studies invistaged that the usability level of Islamic website is low (Wan Abdul Rahim.et.all 2006, Murni et.all 2010)