Abstract:

Self-service Business Intelligence (BI) is considered as a querying and reporting tool. The need ‎for Self-service analytics is inevitable as it supports the business in making the right decisions. In ‎this paper, we argue that self-service analytics frameworks should be based on a process-centric approach and ‎visualized self-service components in order to meet current business demands. Further, we ‎enunciate the need for mainly three components: Map component, Process Flow component ‎and a Control Model component. Furthermore, we explain the conceptual framework of a self-service business ‎analytics based on these components. Some parts of the proposed framework were implemented and are discussed in detail in the paper. The obtained results showed a clear ‎enhancement of data warehouse operations  compared to ‎the traditional architecture. ‎