A Critical Perspective on Web 2.0 Business Models and the “Economics of Free”

Abstract:

The Business Model is a meaningful concept that rings a bell for a growing number of people. Even  though  there’s  a  lack  of  consensus  on  what  it  is  exactly  and  how  we  define  it,  the common  sense  is  understood  by  a  vast  majority.  In  a  similar  way  Web  2.0  is  another “umbrella” term that makes sense for a number of people without having any clear definition given over the years. The aim of this paper is to provide a comprehensive analysis of these two concepts  and  to  explain  their  specific  relationship.  The  Business  Model  literature  has been considerably developed during the first blooming of what we called the dot com era. It has been necessary for web-based entrepreneurs to explain how they intend to generate and capture a sustained economic growth over the Internet. Back then; the concept of Business Model was very helpful to pedagogically explain the functioning of these new ventures. The term Web 2.0 appeared in 2003 to describe the specific characteristics of the robust Business Models that had survived the dot com crash. Web 2.0 is intrinsically related to the concept of Business Model. In this paper, we take a historical perspective of the relation between web evolutions and the developments of business model literature. Then we’ll examine how web 2.0 is redefining the very notion of business model by blurring the traditional representations and roles of enterprise, client, market and price. Finally, a critical perspective of web 2.0 is proposed to analyse the new web-based business models in an economy based on the illusion of free.