A Language-Action Perspective on the Design of Information Systems

Abstract:

From the Language-Action Perspective (LAP) an organization is considered as a network of communications. The structure of communication mirrors the structure of the organization and its processes, so by modeling the former we can understand the latter. When designing an information system (IS) to support the organization, the focus shifts from communication to information which is typically accompanied by a shift in the modeling paradigm. Here we study the relation between organizational modeling and IS modeling by investigating a framework for the integration of specific approaches from both modeling domains.