A Review of Theoretical Framework: How to Make Process about, for, and from Knowledge Work

Abstract:

Due to the fast growth of information through different mediums and the rapid change in the business environment, the organizations think how to improve their performance and process. In this way Knowledge has become a key source for organizations to enhance the competitive advantage. This paper reviews Knowledge Management (KM) process theories and present suggestions for what a general process should include, based on analysis of various models presented in KM. The main emphasis was focused on the concept of verification and validation across the KM cycle from Knowledge capture to Knowledge application. Therefore, this paper contributes to develop KM process (Process about knowledge, Process for knowledge, Process from knowledge). The paper will describe a more valid process to achieved Knowledge capture, Knowledge creation, and Knowledge applications.