Abstract:

An effective relationship between business processes and their relevant strategies helps enterprises achieve their goals. As a business organisation changes quickly, business processes implement their relevant business operations for efficiency. It is important to know which business process achieves which business strategies dynamically. To the best of our knowledge, there exists a framework which aims to automatically determine the strategy-process relationship (Morrison et al. 2011). However, this framework can only work when the effect of the business process is known, but it is difficult to determine such effect accurately. Moreover, by optimising business processes to satisfy business strategies, higher efficiency may be achieved but there is a high chance of losing discriminative information. It therefore creates certain level of uncertainty in achieving accurate strategy-process relationship. To reduce this uncertainty and determine the relationship accurately between business processes and their relevant strategies as defined by business domain experts, in this paper, we introduce a rule-based inference model. This model not only helps business organisations realize which business processes need to be involved for the organisation to achieve their goals when strategies are made, but also reduces the possibility of losing important details from business process optimisation. We have developed a business case to validate our proposed model and the results show that our model can infer the relation accurately for each rule defined for the related business case.