A Study on Employing Gamification Methods to Increase Customer Engagement in Digital Marketing

Abstract:

Gamification is the concept of apply game mechanics, game design techniques or integrating Big Data in a way that is relevant to your digital marketing metrics, Return on Investment (ROI) and goals. It can be used by integrating apps, tools or simple yet ground-breaking processes with your social media marketing campaigns. The idea is to authorize brands and their end users to encourage them to have real-time conversations & engagement with you.

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