Abstract:

Most of the web site now days ignore issues of content accessibility and universal design which cause the people especially with disability not being able to take the advantage of the opportunities afforded by the web. Against this background, this study was undertaken with the purpose of identifying the accessibility of e-government web sites based on the World Wide Web Consortium (WC3) accessibility and to evaluate the practice of e-government websites development and maintenance on accessibility. The result of the analysis indicated that there were no single e-government web sites that passed the WC3 Priority 1 accessibility checkpoints. Upon further investigation on webmasters knowledge and practices pertaining to accessibility issues unveiled that most webmasters did not fully adhere to the standard of Web Content Accessibility Guidelines (WCAG).