Abstract:

SMEs represent more than 95% of companies in Latin America, generate 72% of employment and 50% of GDP, but still have serious deficiencies to achieve sustained development. In Peru, economic growth has gone hand in hand with the growth of the construction sector and with it investment in hardware companies. The present study aims to determine the relationship between administrative management and work performance in a hardware micro-SMEs in a city in the northern highlands of Peru. The study is of non-experimental design, cross-sectional, correlational, with a quantitative approach. The 30 employees of the company were surveyed, to whom a questionnaire was applied with 60 items with alternatives on a Likert scale. The collaborators have an average of 36 years, 57% have a higher university degree, being the administrative area and sales advisor the areas with the largest collaborators representing 23% each. Within the dimensions of administrative management, it is observed that employees consider planning as the most important item, thus representing 73% and within the dimensions of work performance they consider that responsibility is the most important, thus representing 96%. It is concluded that there is an average positive relationship between administrative management and work performance in the hardware company studied, also that administrative management is in the middle, there are still shortcomings in its administrative process to meet its objectives, and a little rapport of company and collaborator.