Assessing ICT Competencies among Higher Education Faculty: A Comprehensive Model after COVID-19

Abstract:

This research aimed to improve Information and Communication Technology (ICT) competencies among faculty members in a higher education institution. Faculty had low ICT skills, hindering various subjects' implementation of technological tools. A training was designed, implemented, and evaluated to address these issues over six months. Online courses were created for participants under the training's guidelines. Quantitative data was collected by implementing a pre and post-test and was analyzed using descriptive statistics. Competencies evaluated included computer use in teaching activities and educational planning and execution. Results showed that 75% of faculty did not usually use technology in their teaching processes, and 41% understood that technology is refined and can innovate. 66.67% only knew essential elements of computers, 66.67% knew basic peripherals, and 58.33 knew how to install programs on their computers. The training aimed to improve the quality of education and showed favorable changes in the design of specific plans for applying ICTs in the curriculum. The results demonstrated the training's effectiveness in developing teaching competencies in ICTs, improving faculty members' teaching process, and offering potential subjects entirely online or blended modality.