Abstract:

Open and Distance Learning (ODL) was seen as a priority for teaching and learning method used
during COVID-19 pandemic as precaution actions to ensure schools and academic institutions can continue its operation in the education system. Furthermore, this pandemic is being describes as a global crisis without precedent and this affects mostly the whole living system operations including the education system (Hall et al., 2020). The pandemic obviously give impact on the tertiary education sector in Malaysia when Government of Malaysia enforced a Movement Control Order starting on March 18, 2020 to break the chain of COVID-19 (Ain Umaira Md Shah et al., 2020). Universities themselves rapidly introduced new forms of teaching and learning, where shifts to online teaching, new forms of assessment and innovative digital communication tools are all evident (Raaper & Brown, 2020). It is obvious that ODL is mediated by technology and the internet. Having access to both is vital for a successful teaching and learning process.