Attitudes towards the Use of e-Banking: Result of a Pilot Survey

Abstract:

Electronic Banking (EB) is the use of banking services, conducted via electronic media and Internet technology. With the rapid increase in the development and availability of information and communications technologies, EB has become a reality. People are beginning to sell and purchase goods via the Internet. They are beginning to transact and transfer funds via the use of EB without feeling the need to visit banks. Although, the use of EB is becoming popular, there are a number of inherent issues. In this paper, EB is discussed and results of a survey are reported. The aim is to report on the opinions of the general public towards the use of EB.