Balanced score card and performance evaluation in Small and Medium Enterprises (SMEs) in Nigeria

Abstract:

The balanced scorecard (BSC) is a strategic appraisal measure which incorporates non- financial measures to complement traditional financial measures. This paper assessed the level of awareness and implementation of the balanced score card (BSC) in small and medium enterprises (SMEs) in Nigeria. The study employed a survey design method and copies of questionnaires were distributed. The method of Data analysis was Canonical Correlation and findings revealed that BSC have not been adopted by many Nigerian small and medium companies due to lack of awareness, expertise and finance. The study recommends that Nigerian small and medium scale associations should partner with researchers on this concept in training members on this approach.Â