Abstract:

The aim of this paper is to discuss the concept of BPM Governance (BPMG) needs and requirements in Industry 4.0. The traditional approach to business processes assumes control of the flow of well-structured activities that the organisation carries out to achieve its goals, and managing them, focused on their improvement through increased efficiency. However, in Industry 4.0, it is necessary to take into account the management of unstructured processes. This task is all the more important as these processes are of decisive importance for the competitive position of the company, and the management of knowledge created as part of the process implementation becomes an end in itself - as important as the management of effectiveness. The article presents the necessity and directions of necessary changes in BPMG, from the perspective of the dynamic BPM approach. It also presents proposals for the changes to the BPM Lifecycle and the Deming-Shewhart Cycle extension, and the resulting implications for BPMG.