Abstract:

Business intelligence (BI) systems are nowadays widely used in companies. Despite this growing diffusion a structured empirical investigation of configurations, consequences and contexts of BI is missing. A literature review revealed 37 empirical BI studies which are often containing only single aspects of BI. Therefore, this article firstly proposes a framework to systematically analyze BI in companies. Secondly, the identified empirical BI research studies are investigated and their results are integrated in the developed framework. So actual research results can be generalized and research gaps can be identified. Moreover, the analysis shows that in future research a comprehensive empirical investigation of all framework components and their relationships will be necessary for a totally understanding of BI adoption in companies. Realizing this, useful advices for practitioners can be reached.