Abstract:

The basic idea that starts from this concept is the following: essential for business success, in a constantly changing world, is, first of all, an optimal organization of the activity, given to external priorities and rigor and not the availability of resources (financial). , materials, human, information, etc.). Business Process Reengineering (BPR) has become one of the most commonly used terms by management specialists and managers who want to increase the efficiency and effectiveness of their businesses. Officially launched in the 1990s (M. Hammer, J. Champy, 1993), the reengineering revolutionized the managerial theory and practice at the company level, with the emphasis placed on the fundamental, spectacular, profound and radical redesign of work processes and, in especially those of value added generators. The key notion around which this unique mode of change gravitates is the "process", which, we must admit, the Romanian management made little reference to until the emergence and promotion of quality management systems.