Abstract:

This article examines the impact of the COVID-19 pandemic on the international economy, as well as how border closures and restrictions on transport between countries have affected transport logistics chains. The main strategies for the development of global transport companies in the context of a pandemic include the mandatory introduction of digital technologies and the implementation of digital business transformation.

It is also worth noting that in the context of the global economic crisis in the logistics industry, the acceleration of digital transformation processes is noted. The COVID-19 pandemic has transformed business practices, leading to dynamic changes in workflow automation. The digitalization of the logistics industry began to gain momentum rapidly. The transformation of the logistics business is developing in the following directions [2]: creation of digital technologies in interaction with the client during order processing and cargo transportation; growth of online sales in the B2B segment during a pandemic - a change in the format of sales, digitalization of customer service standards; ordering transportation from a mobile device; the emergence of a separate industry "Mobile carriers"; transition to remote work of employees; development of online trading; translation of all global logistics events into an online format.

During the pandemic, many logistics companies decided to move their work “on a new track”. The IT revolution has begun in logistics.