Abstract:

Integrated process management is a response to the challenges of management in modern enterprises determined by many changes. The concept is based on the coherence of the process-project-knowledge triad and the synergy between them, it is based on classic process management, while ensuring higher efficiency and adaptation to changing environmental conditions. Implementation of the concept in practice requires, for m.in, the use of an appropriate approach to process management based on IT solutions.  Literature, research and market practice indicate an increase in the use of cloud computing and the role it plays in business processes and IT architecture of enterprises of various sizes and sectors. The article presents a synthesis of the authors' research and work on the use of cloud computing, an integrated process approach and business process management using cloud computing.