Abstract:

The main idea at the basis of the Enterprise 2.0 paradigm is to make the enterprises more flexible improving the collaboration between the employees. E2.0 is not a simple adoption of a new technology but a more complex change that involves several company sectors. Today, there is not a unique and well-know methodology to design this innovation inside the business process and there are few real case studies. The collaboration aspect was not properly considered in the panorama of the traditional methodologies to model the business process. Thus, in this paper in order to plug this gap, we introduce briefly a new methodological approach supported and explained through a real case study in the Finance Sector.