Conception of a Computer Application for Improvement of Tourism Service in Morocco

Abstract:

Our study seeks to draw on a strategic monitoring to develop the field of tourism in Morocco, with the goal of promoting its heritage through the creation of a computer application developing humanitarian services. This application shows the concrete link between the cultural heritage and development, by seeking to answer an important question “How can program of protection and promotion of tangible and intangible heritage have a positive impact on the economic and social development of communities?”
Besides, the portal could be a centre of resources that has a database of dozens of thousands of classified information, thematic folders ‘tourism from A to Z’ and key issues. The system could also be a directory for researchers, participants, country and regional files, with contributions of areas and common dictionaries, codes, maps, guides, and translation tools.
Our objective is the management of an intelligent information system for touristic development, demonstrating the role and the importance of cultural heritage as a source of contemporary creation and creativity. The creation of tourism E-Heritage application will be useful for national and foreign tourists through extending the distribution of tourist information.
In this study we dealt with the problem of the relationship between IT and strategic analysis in the tourism field. In fact, strategic analysis is now based on the planning of the information system. Consequently, we are in front of a new relationship between the information system and strategy to the service of tourism. Our vision is to find a compromise between the two perspectives: strategic monitoring and thinking about the new profession of the computer scientist in tourism.

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