Abstract:

Many enterprises (including government and business organisations) are currently showing great concern regarding sustainability development. Strategic sustainability assessment is evolving as a mechanism that attempts to assess systematically the performance impact of decisions made at what is conventionally called, ‘levels of strategic decisions’. It is required to provide a comprehensive review of existing and practical approaches of designing and presenting the strategic sustainable development perspective of addressing value chain. This article seeks to provide the demand chain management perspective based CRASP methodology as an adaptive enterprise model developed with agile systems thinking to address the issues and challenges by reflecting a triple bottom line approach to sustainability. These integrated assessment processes are intended to minimize uncertainty through adopting information management and control techniques to e-governance and e-business applications so as to make them as sustainable practices for the regular conduct of governance and business processes. A range of sustainability assessment methodologies are already available [46]. However it is believed that CRASP methodology based assessment offers a more comprehensive and holistic approach as it demands to adopt big data analytics based knowledge management approach and techniques in assessing sustainability measures and indicators towards achieving stakeholders’ satisfaction by categorizing them as customers and providers. It provides an opportunity to allow consensus building in enterprise decision making.