Abstract:

In the age of information technology and as the dependency of web technology increases, so does the need to assess the factors associated with website success. This paper reviewed the most recent evaluation criteria methods which were used in different web services, and it proposes a general criteria for evaluating the quality of any website service regardless of the type of service that it offers. The dimensions of the criteria are content quality, design quality, organization quality, and user-friendly quality. These dimensions together with their comprehensive indicators and check list can be used by web designers and developers to create quality websites.