Abstract:

Employees who live in a high-tech environment of technology-based firms are usually forced to focus on getting jobs done rather than worrying about interpersonal relationships. It leads to conflicts which are often perceived as negative, even destructive. The study aim is twofold. Firstly its examine content validity of ROCI-II questionnaire translated to the Slovak language. Secondly, it exposes conflict management styles used by managers in small technology-based firms. The research design following the purpose of the study utilised a quantitative design. The data were collected using self-administered questionnaires. An online form was used. Research started in October 2018 and ended in November 2018 with the 160 usable responses. Respondents in this study were managers of small technology-based firms.

The study confirmed the content validity of ROCI-II in Slovak language and found that the most prefered conflict style in small technology-based firms was integrating style (58 per cent) followed by compromising style (19 per cent). The least prefered conflict style was obligating style (6 per cent) followed by avoiding style (7 per cent). The results of the present study have important practical implications. The organisations need to have educated and conscious managers for improving the situation and managing conflicts, because only constructively conflicts solving will motivate employees to withstand work pressure, situations and challenges.