Abstract:

The aim of this research project is to address the lost and found issues on campus by automating all the steps involved in the current practice and procedure at educational institutions. An online web-based lost and found system was planned, designed, implemented, and evaluated. The researchers used several technology tools to develop the new system. An eye tracking-based usability study was planned, designed and conducted on the new system to measure its effectiveness, efficiency, usefulness, and usability aspects. The eye tracking data were recorded, collected and analyzed. The findings from the usability study indicate that users were very satisfied with the functionality, effectiveness and efficiency of the system as well as pleased with the quality of its user experience. So, having such a new system deployed on campus will be great beneficial for higher education institutions.