Development And Validation Of The Initial Version Of The Robotic Process Automation Maturity Model

Abstract:

”Robot” is a relatively new term, as it was coined at the beginning of the 20th century. As indicated by Ł. Sarowski, a Czech writer Karel  Čapek used this term for the first time in a play titled Rossumovi  Univerzální  Roboti  in 1921. That term originates from the Slavic word ”robota”, that means effort, hard work (Sarowski, 2017, p. 78).