Abstract:

Today’s engineering asset maintenance practices rely on access to information and team expertise from different locations. Many engineering asset organisations have several interdependent departments and sub-systems that collaborate on various productions and maintenance. Maintenance personnel in the form of individual and/or teams communicate, coordinate, integrate and distribute tasks as integrated high-level maintenance comprising multiple sub-systems requires the collaboration of many stakeholders including multiple systems and departments. Collaboration using computerise maintenance information systems can generate a strategy to enhance operational effectiveness, even to adding budget, particularly if internal and external collaboration plays a major role within maintenance departments. Several of specialised technical, operational and administrative systems have been invested by engineering asset organisations to enhancing their asset management and maintenance systems, however there is no common ground among engineering asset organisations about what are collaborative maintenance are required for adoption/implementation. The lack of systematic approach, together with the lack of specific requirements to implement mobile collaborative maintenance requests a comprehensive framework for guiding engineering organisation to implement of new mobile technologies that meet all maintenance collaboration requirements. This research proposes to develop an appropriate mobile collaboration framework based on Delphi and Case Study investigation. This framework is concerned with adopting and implementing new mobile technologies that meet all maintenance collaboration requirements, where organizations can expand the existing technology they are using.