Abstract:

Firms worldwide are adopting enterprise resource planning (ERP) systems. Yet, few studies exist investigating the influence of organisational-technological contingency variables on the success of ERP systems. This study uses existing IS and ERP success evaluation models to investigate the influence of some of such contextual variables in two contrasting, yet similar, countries in Northern Europe. Case studies involving seven similar firms were used in the exploratory study. Findings indicate that the levels of ERP success perceptions appear comparable even though organisational-technological contingency variables differ across board. This would tentatively suggest that such variables are not significant in determining the success of ERP within adopting organisations. The implications of the study are discussed.