Abstract:

The major objective of this study is to determine the relationship between technology infusion, and firm’s performance which translates to organizational productivity. The survey method was mainly employed complimented by interview and subsequently participatory observation. This study administered 66 questionnaires to staff of FedEx, in Lagos and Ogun State. The statistical method employed is the analysis of variance and regression techniques. Findings revealed that investment on technology has positive impact on FedEx employee’s performance and improved productivity of the firm. The major finding observed was the link between technology and organization productivity, the employees is the link. A weak link is as a result of inadequate motivation and training while a strong link is as a result of high organizational motivation and adequate training of employees. This study recommended that the use of technology requires adequate planning, acquisition of appropriate technology and employees input assessment by management before acquiring the tools.