Abstract:

This short paper shows an acceptability model developed based on UTAUT and four additional factors namely “Compatibility”, “Transparency”, "Trust", and “Affinity with IT”. The model was tested using 762 responses obtained from the almost 1000 physicians and nurses practicing in Mohammed VI hospital, located in Marrakech, in Morocco. The first replies analysis, representing 76,2% response rate, reveals that Performance expectancy, Effort Expectancy, Social influence and Trust in HIT/HIS show a significant positive impact on the users’ behavioral intention to accept HIT/HIS services. In addition, Affinity with IT and Facilitating conditions influence positively the Actual Use of HIT/HIS, while Compatibility, Transparency show also a positive influence on Performance Expectancy and Effort Expectancy. However, Trust in the hospital management does not influence positively this behavioral intention. Note also that the resulting model oh this study, still in progress, explains almost 49% of the variance in Nurses and Physicians’ intention to use HIT/HIS and 46% for the Actual Use.