Effects of Organizational Justice on Deviant Organizational Behavior: Roles of Organizational Trust as Mediator Variable

Abstract:

This study aimed to investigate the effect of organizational justice on deviant behavior (misbehavior). For the purpose of this study, organizational justice consisted of distributive justice, procedural justice and interactional justice that had roles in explaining deviant behavior within an organization. Organizational trust in this study served as a mediator variable. The population in this study was all the employees of PT. Bank Sumut. The sampling technique was proportional simple random sampling, resulting in 145 employee data. The data analysis used SEM with AMOS software. The results showed that distributive, procedural, and interactional justice had positive effect on organizational justice. However, distributive, procedural, and interactional justice independently did not directly affect deviant behavior. On the other hand, distibutive, procedural, and interactional justice independently through organizational trust had a negative effect on deviant behavior, in which distributive justice through organizational trust had the most dominant negative effect on deviant behavior. This study recommends the importance of organizational trust be developed in organizations through fair management so as to minimize the possiblity of deviant behavior within organizations.