Abstract:

Records management is the key success factor in judicial system. Systematic, efficient and organized records management system provides comprehensive information for courts to guarantee unbiased decision. Transparent information system and good records management indirectly hinder the misuse of power or corruption, case postponement and delayed decision. It also reflects the good image of judiciary system and upholds the rights of individual and society at large. A major reform has taken place in the administration of justice in both Civil and Shariah Courts systems in Malaysia. This paper unfolds the implementation of electronic records management systems (ERMS) in Malaysian courts. It discusses the literature review, background in Malaysian judiciary system and e-Court as well as e-Shariah implementation, research design and methods, preliminary findings and issues and challenges faced. Finally it brings forward a number of recommendations for further improvements in the future.