Abstract:

Purpose- The purpose of this paper is to examine the perceptions of individual employees on communication and its impacts on employee engagement in banks. Despite the extensive research on employee engagement and communication, very little or no empirical research has examined this scope of investigative study. Therefore, the hypotheses are developed to test and examine this relationship empirically.

Methodology- Survey based questionnaires are distributed to employees in leading local banks. The study sample consisted of 250 employees, resulting in response rate of 94.8%. With the help of SPSS data were analysed by employing Corn Bach’s alpha and correlations analysis.

Findings- The results of this study reveal that communication with shared purpose, leadership attention, and communication based on dialogue are significantly positively associated with employee engagement. In communication, leadership attention is found to be strongly associated with employee job satisfaction and commitment in employee engagement.

Value- This study contributes in advancing the employee engagement literature to understand the association between communication and employees engagement within the context of banking industry.