Abstract:

Purpose – The purpose of this paper is to analyze the current performance of an SME’s supply chain using one of the object oriented modeling techniques in order to develop a visual graphical model to be easily communicated to survive the current competitive environment.

Design/methodology/approach– In this research, a semi-structured interview was conducted to an Egyptian SME and the Unified Modeling Language was used to analyze the collected data.

Findings– The existing process of the supply chain was defined and mapped to understand the current process characteristics and capabilities. The current process was then analyzed and the result shows the obstacles and constrains facing the supply chain of the SME.

Originality/value –This research develops a model that suits SMEs in the Egyptian market. The use of a Case Study approach with an object oriented tool, namely UML, makes this a thorough investigation that helps decision makers in Egyptian SMEs make better informed decisions. SMEs do not use the object oriented techniques in evaluating their problems, although it is very useful in analyzing the case study and model the current situation of the supply chain.