Abstract:

This paper discusses the findings of a study that intended to evaluate the success of an Academic Portal, the Secretaria Online, from the perspective of both faculty and non-faculty staff members. This study used a questionnaire based on the DeLone and McLean information systems success model. This document presents the consolidated results of the answers from 93 teaching and 16 non-teaching staff members. The results obtained in this study show that Secretaria Online plays a critical role in ISCAP's activities; however, they also show that several aspects need improvement.