Abstract:

The banking system needed to be refreshed, to regain the trust of the population, so appeared digital banks who are the best solution if we want fast, secure and better solutions or our problems. The studies indicate that globally, all the financial institutions will invest in technology. The scope is to improve the consumer experience, dating for profiling and personalization, the adoption of biometric identification systems, the adoption of bimetric systems and the reduction of operational costs through automation. This is the future for the banks, for us and for financial system, so we can conclude that digitization disturbs the traditional