Abstract:

Gender difference is a socio-cultural and biological construct that has come to stay with far-reaching impacts on many socio-economic and political decisions taken by individuals, groups, or organizations in some developed and most developing countries. For instance, in Nigeria, cultural roles are ascribed to people based on gender, which has transcended history and practices. Likewise, some businesses cannot be set-up in recruitment exercises and service delivery without due recall to the mediating power of gender. This study examines the gender differences in recruitment and service delivery in SBS Canaan land, Ota. The study adopts a qualitative study using interviews, observations, official records, and Herbert Spencer's functionalist theory as a framework. Findings show that gender balance is maintained at the recruitment level, and both women and men have proven themselves to be well efficient in terms of service delivery. However, women are not well represented at the organization's leadership level, which may breed gender inequality. An establishment with more women at a lower level should also ensure that more women are involved in the decision-making level to maintain fairness and equity. The study, therefore, recommends proper understanding of gender differences and providing an all-inclusive and enabling platform for both males and females to thrive and prove their mettle be it in the organization.