ICT Governance in Higher Education: A Case Study of a Vocational College in Libya

Abstract:

This study focuses on ICT governance in higher education in a developing country. The research employs an interpretive single case study to describe and understand ICT governance at Alpha, a vocational computer college in Libya. Fourteen key informants, including teachers and students, participated in the interviews. Consistent with previous studies, our results reveal that there are no formal ICT governance arrangements at Alpha college. However, Alpha college leverage its general management structure and processes to make ICT decisions and fulfil the needs of the college stakeholders. In addition, the structure supporting ICT decision at Alpha qualifies as “centralized” while the ICT archetype of “Business monarchy’ best describes Alpha ICT governance arrangements. Our study also revealed the hybridization of the role of the Dean instantiated by the integration of “entrepreneurial activities” amid his efforts to fulfill the college ICT needs of the college in the context of sever budget constraints.