Identifying, Analyzing and Evaluating the Impact of Quality of Supply Chain in Construction Sector Using Lean Six Sigma Methodology

Abstract:

The construction sector is highly prone to non-value addition activities and uncertainty regarding a disturbance in labour and material on site. These facto make the projects prone to overruns and humongous costs. Being the hub of massive construction projects, UAE is not only a popular tourist attraction but also an investor's eye candy. However, the construction firms have been keen on making their projects defect-free to provide minimum variability and maximum customer satisfaction. In this regard, the SCM principles, especially Lean Six Sigma (LSS) principles, have served as a beacon to improvise the construction sector of UAE. The paper thoroughly evaluates the LSS techniques and tools to study the SCM impact on the quality of the construction sector in the UAE. The company, under the analysis in this report, is the Arabtec Holding that incurred losses of 774.5 million dirhams in 2019 from a profit of 256.3 million dirhams in 2018 (Gulf News Reporter, 2020).