Impact of Worker Motivation and Work Environment on Job Happiness: Case Study of an Organization that Develops Social Support Activities

Abstract:

The last decades have witnessed an intensification of research on positive affective experiences in the workplace. Happiness in the workplace is paramount to improve productivity in any organization since happy people are naturally people who care about the quality of the work they develop and therefore, they are more productive and more efficient. The aim of this study was to measure the impact of the factors motivation at work and work environment on happiness in the workplace. The study population involved collaborators from various professional categories from an institution for social solidarity, located in the municipal district of Bragança, Portugal. Among a total of 353 workers, 186 were selected randomly and a response rate of 52.7% was obtained. The results showed that motivation at work and work environment are both predictors of happiness at work. However, it is motivation at work that most contributes to happiness at work. Within this context, keeping work environments that promote positive and healthy relationships among professionals and investing in workers’ motivation and wellbeing improves their professional performance, thus contributing to the success of the organization.