Abstract:

Governments are more and more relying on PPP to develop and improve their telecommunications infrastructure. Many States are combining several approaches of in-house and outsourced services. The Government of Quebec has been struggling with the different forms of PPP and networks developed by the different ministries. As successful e-government models have emerged under multi-use networks (Washington and Texas), the Government of Quebec is facing important challenges. In fact, in the ever-evolving world of IT, citizens expect to deal with one government, not with a set of agencies and authorities working in silos. This paper suggests a framework for understanding the current public telecommunications infrastructures in Quebec and proposes a new structure of PPP under one state-wide network.