Abstract:
A transfer of Information technologies in developing countries is normally reported as less impressive and less effective compared to those of developed countries. It frequently occurred in an ‘ad-hoc’ manner with an improper planning and vision. The weaknesses could sometimes contribute to an ineffective transfer or a total failure. As a transfer of a new information technology involves different human and non-human actors, they are surrounded with multifaceted practices and countless interactions. A variety of technological, social and economic issues must be addressed and settled throughout these interactions in order to achieve an effective transfer. As interactions become a major concern in achieving an effective transfer, a research was conducted on a few case studies of IT transfer in Malaysia, with an objective to propose a different approach in guiding for an effective IT transfer. The research was based on an Actor-Network Theory that has a robust framework to explore and analyze human and non-human interactions. As a result, a new methodology, Information Technology Transfer Methodology (ITTM), was developed. The methodology offers three stages, (i) Pre-Technology Transfer and Planning, (ii) Technology Transfer Implementation, and (iii) Post-Technology Transfer.