Abstract:

Today's  telecommunication  operator  need  to  control  their  business-critical  services  and applications  in  all  functional  tests  to  ensure  that  all  business  processes  as  well  as  all  network related  services  (circuit  switched  and  packet  switched)  work  as  expected.  By  implementing automated functional “End to End” testing, companies can dramatically improve the test speed and quality. Thus they get higher return on investment and significantly reduce risk due to better test coverage.  The  more  complex  telecommunication  services  become  (complex  BSS  processes  in combination with several different switching technologies, e.g. IP-based telephony combined with GSM/UMTS based telephony) the higher the test effort and the longer the test period.  

Basic philosophy of the developed test automation system is to make life easier for all testers of telecommunication services. INTACT is an “End to End” testing tool for people who are sitting in test labs and making one phone call after the other in order to test a telecommunication service. The aim  of presented system is to  create a  software which performs all actions a human being would  perform  during  test  of  a  telecommunication  service  beginning  with  provisioning  and configuration, execution of the test case and taking necessary notes and reports following an “End to End” view. All this shall be performed automatically.